We are capable of producing most types of watches currently available on the market. Most of our customers know what they want, but in case our customers only have a concept of what you are looking for, we can supply designs for choosing and we can discuss on the alterations that might be required. For existing customers we are also happy to provide free samples.
Prior to mass production, we always provide samples to our customers for approval, to ensure that each detail of the product is exactly in accordance with our customer's needs.
We have over 100 watch parts suppliers, many of which we have a long term business relationship with. Our sourcing team pays regular visits to our parts supplier to keep up to date on their quality and supply capabilities. We keep an eye on the number and types of machines they own; the number of staff they employ; the number of orders they are currently handling and the material suppliers they uses etc., to avoid any delays or quality issues.
After the receipt of new orders, our sales representative holds a meeting with our QC team to communicate on the quality requirements of each customer. According to the standards, our QC team perform checks when each watch parts delivery, as well as an AQL check after assembly and after packaging. If required, we are equipped with machines that can check on watch accuracy, water resistance level, chemical standards compliance etc. On top of that, we are also working closely with some reputable laboratories such as TUV, SGS etc.
Our watches are assembled in factories audited by BSCI, Disney and various independant auditors.
We provide a 2 year warranty for our goods in general, but this is negotiable depending on product type.